Frequently Asked Questions

Mahadaan is a dedicated donation platform fostering support for Gurukul, Sanskrit cultures, and various charitable causes. We enable individuals to contribute and raise funds for organizations working towards cultural preservation and social welfare.

Mahadaan connects donors with verified organizations and charitable causes. Users can browse different causes, make donations, sponsor children, support emergencies, and shop gifts. Organizations can register and create donation requests, which are reviewed and approved by our team.

Yes, Mahadaan Foundation is a registered organization committed to facilitating transparent and secure charitable giving focused on cultural preservation and social welfare.

You can make a donation by visiting our Donate page, selecting a cause, emergency appeal, donation request, or organization you wish to support, and completing the secure payment process. You can also sponsor a child or shop gifts that benefit charitable causes.

We accept all major credit and debit cards through our secure payment processor Stripe. Your payment information is encrypted and processed securely.

Yes, you will receive an email receipt immediately after your donation is processed. This receipt can be used for your tax records.

Currently, we support one-time donations. However, you can make multiple donations at any time to support causes you care about.

Tax deductibility depends on your local tax laws and the recipient organization's status. Please consult with a tax professional regarding your specific situation.

Yes, creating an account allows you to track your donations, receive updates about the causes you support, and manage your donation history.

Absolutely. We use industry-standard security measures including SSL encryption to protect your personal and payment information. We do not store complete payment card details on our servers. Please review our Privacy Policy for detailed information.

Click on the 'Forgot Password' link on the login page, enter your email address, and we'll send you a password reset link.

Organizations can register by clicking on 'Register Organization' and filling out the registration form. You'll need to provide organization details, registration documents, and verification information. Our team will review and approve your application.

Organizations receive donations through our wallet system. Funds can be withdrawn to your organization's bank account. We provide detailed transaction histories and reports.

We welcome organizations working in cultural preservation (especially Gurukul and Sanskrit cultures), education, social welfare, child support, emergency relief, and other charitable causes.

Donation requests are specific fundraising campaigns created by verified organizations to raise funds for particular projects, programs, or needs. Each request includes details about the cause, funding goal, and how the funds will be used.

All donation requests go through a review process by our team. We verify the authenticity of the request, the organization's credentials, and ensure the cause aligns with our mission before approval.

Child sponsorship allows you to directly support a child's education, health, and well-being. You can browse profiles of children in need, select a child to sponsor, and make regular contributions to support their development.

Yes, you will receive updates about the child's progress, achievements, and how your support is making a difference in their life.

Shop Gifts is a unique way to donate by purchasing symbolic gifts that represent real charitable contributions. For example, buying 'books for a classroom' or 'meals for children' translates into actual support for these causes.

The gifts represent donations that go directly to verified organizations and beneficiaries. You're essentially making a donation that's represented by a meaningful gift item.

You can reach us at support@mahadaan.com for any questions, concerns, or support needs. We aim to respond to all inquiries within 24-48 hours.

If you experience any issues with your donation, please contact our support team immediately at support@mahadaan.com with your transaction details, and we'll assist you promptly.

Due to the nature of charitable donations, refunds are generally not available once a donation is processed. However, if you believe there was an error or unauthorized transaction, please contact us immediately to discuss your situation.