Privacy Policy

Introduction

Welcome to Mahadaan Foundation. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our donation platform and services.

Mahadaan is a dedicated donation platform fostering support for Gurukul, Sanskrit cultures, and various charitable causes. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, postal address, and payment information when you create an account or make a donation.
• Organization Information: For registered organizations, we collect organization name, registration details, mission statements, and verification documents.
• Transaction Data: Details about donations made, including amount, date, recipient organization, and payment method.
• Usage Information: Information about how you interact with our platform, including pages visited, features used, and time spent on the site.
• Device Information: IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We use the collected information for the following purposes:

• To process and facilitate donations to organizations and charitable causes
• To create and manage your user account
• To send donation receipts and transaction confirmations
• To provide customer support and respond to your inquiries
• To send updates about causes, success stories, and platform features (with your consent)
• To verify organizations and approve donation requests
• To prevent fraud and ensure platform security
• To improve our services and user experience
• To comply with legal obligations and regulatory requirements

Payment Information

We use secure third-party payment processors (Stripe) to handle all payment transactions. Your payment card information is encrypted and transmitted directly to our payment processor. We do not store complete payment card details on our servers. We only retain limited information necessary for transaction records and donor receipts.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Organizations: When you make a donation, we share necessary information (name, donation amount) with the recipient organization for acknowledgment and tax purposes.
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (payment processing, email services, cloud storage).
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases with access controls
• Regular security audits and updates
• Authentication and authorization mechanisms

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal information we hold.
• Correction: You can update or correct your account information at any time.
• Deletion: You can request deletion of your account and personal information, subject to legal obligations.
• Marketing Communications: You can opt-out of promotional emails by clicking the unsubscribe link in our emails.
• Data Portability: You can request a copy of your data in a structured format.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser preferences.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for tax and accounting purposes as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

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